I'm so deeply sorry for the delays with Tummy Fiber pouch orders. (Travel Packets are in stock.)

We've shared updates along the way, and I finally have new, definitive information from our supplier.

As you may know, there is an ongoing, severe disruption to the global Acacia Senegal supply chain. The war in Sudan has affected Chad - where our acacia Senegal is primarily harvested - and that, combined with the chaos of shifting international tariffs, has created a crisis like we've never seen before.

Our long-time supplier, one of the oldest acacia vendors in the world, described the entire supply chain and his family-owned company as "ravaged." That's not a word he used lightly - and unfortunately, it reflects the reality we've also been navigating.

Right now, we are waiting on an inbound shipment of acacia Senegal that has been repeatedly delayed in Chicago, where the warehouse is waiting for documentation release from the parent company in France.

The good news: this delay will be resolved middle of next week. Our vendor has given us a firm release date of August 13^th and this week we are scheduling that pickup.

We are paying for expedited shipping and the Senegal should hit our facility the following week. We have a high-speed system for production and packaging so we can start shipping out the same day. We have a lot of backorders, so we will be packing our oldest orders first, and it will take about five production days to completely catch up.

I’m going out on a limb trying so hard to give exact timelines. I can’t see the future and know exactly how things will go down. But I promise we'll keep you informed every step of the way.

Please accept my heartfelt apologies for the delays and uncertainty. In over 20 years since founding Heather's Tummy Care, I have never seen anything remotely like this supply chain situation.

Will and I are really struggling to hold our business together. The impact on us has been massive. Your support is the only thing keeping us going.

As someone who personally lives with IBS, I know exactly how essential these products are - and how difficult delays can feel when you're depending on something to help keep your symptoms in check.

Your trust, understanding, and patience during this difficult time mean everything to me and to our entire small team. We are doing everything possible to resolve this.

Heather