I used to work in retail at a children's clothing store. We were taught that we always greeted the customer and were always watching the register to be sure no one was waiting. The customer always came first before we were talking to one of our salesperson buddies. It seems like a lot of places I shop sales people are talking to each other and seem bothered that you have a question. A big pet peeve for me is.....where is the salesperson when you are at the register waiting to check out???? I usually have to go hunt one down. And... how about a smile once in a while????
I do have to say that I think Old Navy has a great sales staff.