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I need you to call Safco please I don't recall her name but her # is ***-***-**** (she has me in tears and I can't deal with this here).

They are mailing me a check for $1947.93 today for the repairs to my car. She said to take it to the shop of my choice and then if there are any additional repairs that need to be done they will pay the shop directly. She said this is very common.

I asked her for a rental car... she said the only time she can authorize a rental is for WHEN the repairs are being done...NOT to get an estimate. I argued with her about it..... She said, YOU are picking this shop and it is not her fault that they are only open Mon-Fri 8-5pm.... I have to figure out transportation on my own to get to and from work, do it on my lunch hour, or pick another shop...

There is no way I can get this done on my lunch hour... it is too far away.

I said, "What is your number, you will need to talk to my husband because you are really frustrating me" she gave me the # and I said thanks and hung up.

Please note* the last conversation I had with her on THURSDAY... someone was going to call me on Monday to check in with me and see how I was doing.... and this is the 1st time someone ever called me. She did not even ask how I was. GRUMP!

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