Crampgirl, she's aware of it and is monitoring it. If you are uncomfortable with it, just click on the little "Notify" icon at the bottom of Karen's post. That will send an email to Heather to flag it for her. The careful monitoring of this board is one of the things that makes it so good, so Heather definitely values your feedback.
Karen, please don't take all of this personally. I know you're just trying to help people. It's just that this may not be the right forum to do it.
Everybody, just take what you like and leave the rest, okay??